/* NOWI Suave — versão 2 aprovada em 30/10/2026.
 * Camada de marca sobre os componentes instalados do Chatwoot 4.19.1.
 * Não altera dados, ordenação/paginação da lista nem eventos dos controles.
 */
body.nowi-workspace-v2 {
  --nw-paper:#f7f5f0; --nw-list:#f6f6f7; --nw-surface:#fff;
  --nw-soft:#f6f3f6; --nw-ink:#1f2329; --nw-muted:#62666f;
  --nw-line:#d8d8dd; --nw-selected:#ffe6ef; --nw-wine:#a22758;
  --nw-audio:#fcf9fa; --nw-audio-sent:#f5edf1;
  --nw-control:#efebee; --nw-fill:#a77f91; --nw-track:#d6c9d0;
}
body.dark.nowi-workspace-v2 {
  --nw-paper:#111; --nw-list:#1b1c20; --nw-surface:#25262b;
  --nw-soft:#302a30; --nw-ink:#f1f2f5; --nw-muted:#b8bbc5;
  --nw-line:#46474f; --nw-selected:#50303f; --nw-wine:#ffb3ce;
  --nw-audio:#2a252a; --nw-audio-sent:#3b3037;
  --nw-control:#42383f; --nw-fill:#c4a2b3; --nw-track:#74616e;
}
body.nowi-workspace-v2 :is(.conversations-list-wrap,.conversation-details-wrap) {
  font-family:inherit;
  color:var(--nw-ink);
}
/* Menu principal conserva cores, tipografia e estados do Chatwoot. */
body.nowi-workspace-v2 :is(.conversation-panel,.reply-editor,.conversation) .nowi-group-header {font-family:inherit}
body.nowi-workspace-v2 .resizable-editor-wrapper .resizable-editor-body {font-family:inherit!important}
body.nowi-workspace-v2 .conversations-list-wrap {
  background:var(--nw-list); border-inline-end:1px solid var(--nw-line);
}
body.nowi-workspace-v2 .conversations-list-wrap > :first-child:has(h1),
body.nowi-workspace-v2 .conversations-list-wrap > :has([role=tab]) {
  background:var(--nw-surface); border-color:var(--nw-line);
}
body.nowi-workspace-v2 .conversations-list-wrap h1 {font-weight:600;letter-spacing:0}
body.nowi-workspace-v2 .conversations-list {padding:0 10px 12px}
body.nowi-workspace-v2 .conversation {
  background:var(--nw-surface); border-color:var(--nw-line)!important;
  padding-inline:11px; border-radius:0; margin:0;box-shadow:none;
}
body.nowi-workspace-v2 .conversation:hover {background:var(--nw-soft)}
body.nowi-workspace-v2 .conversation.active {
  background:var(--nw-surface)!important; box-shadow:none;
}
body.nowi-workspace-v2 .conversation.active::after {
  content:'';position:absolute;inset-inline-start:0;top:12px;bottom:12px;
  width:3px;border-radius:3px;background:#ff87ae;pointer-events:none;
}
body.nowi-workspace-v2 .conversation.selected {outline:2px solid var(--nw-wine);outline-offset:-2px}
body.nowi-workspace-v2 .conversation .conversation--user {
  font-size:14px;line-height:1.5;font-weight:600;text-transform:none;
  color:var(--nw-ink);padding-top:3px;
}
body.nowi-workspace-v2 .conversation .border-line > .overflow-hidden:not(h4) {
  font-size:12px;color:var(--nw-muted);line-height:1.5;height:20px;
}
body.nowi-workspace-v2 .conversation .nowi-list-inbox {
  padding:0;background:transparent;border-radius:0;
  width:fit-content;max-width:100%;margin-bottom:3px;
  color:var(--nw-muted);font-weight:500;
}
body.nowi-workspace-v2 .conversation .nowi-list-inbox > span {font-size:11px;color:inherit}
body.nowi-workspace-v2 .conversation .nowi-list-inbox > :not(span) {width:12px;height:12px}
/* A caixa fica abaixo do resumo, sem mover nós controlados pelo Vue. */
body.nowi-workspace-v2 .conversation > .border-line {display:flex;flex-direction:column}
body.nowi-workspace-v2 .conversation > .border-line > h4 {order:1;flex:none}
body.nowi-workspace-v2 .conversation > .border-line > .overflow-hidden:not(h4) {order:2;flex:none}
body.nowi-workspace-v2 .conversation > .border-line > .flex:has(.nowi-list-inbox) {order:3;margin-top:6px}
body.nowi-workspace-v2 .conversation > .border-line > .absolute {top:16px}
body.nowi-workspace-v2 .conversation > div:first-child [class~="group/avatar"] {margin-top:16px!important}
body.nowi-workspace-v2 .conversation .nowi-group-list-preview {font-size:12px;gap:4px}
body.nowi-workspace-v2 .conversation .nowi-group-name {
  font-size:12px;font-weight:600;color:var(--nw-muted);
}
/* A prévia é um resumo. O telefone completo continua no histórico e na ficha. */
body.nowi-workspace-v2 .conversation .nowi-group-phone {display:none!important}
body.nowi-workspace-v2 .conversation .nowi-group-reply-snippet {font-size:12px;color:var(--nw-muted)}
body.nowi-workspace-v2 :is(.conversation,.conversation-details-wrap) [role=img].object-cover {
  border-radius:50%!important;
}
body.nowi-workspace-v2 :is(.conversation,.conversation-details-wrap) [role=img].object-cover > img {
  width:100%;height:100%;object-fit:cover;border-radius:50%;
}
body.nowi-workspace-v2 .conversation-details-wrap {background:var(--nw-surface);border-color:var(--nw-line)}
body.nowi-workspace-v2 .conversation-details-wrap > :first-child:has(.conversation--header--actions) {
  background:var(--nw-surface);border-bottom:1px solid var(--nw-line);padding-block:12px;
  /* O cabeçalho nativo tem duas linhas abaixo de xl; flex-1 corta as ações. */
  flex:0 0 auto;
  min-height:72px;height:auto;
}
body.nowi-workspace-v2 .conversation--header--actions {font-size:11px;color:var(--nw-muted);margin-top:4px}
@media (min-width:768px) {
  body.nowi-workspace-v2 .conversation-details-wrap > :first-child:has(.conversation--header--actions) {
    flex-direction:row;
  }
  body.nowi-workspace-v2 .conversation-details-wrap > :first-child:has(.conversation--header--actions) > :first-child {
    flex:1 1 0%;width:auto;
  }
  body.nowi-workspace-v2 .conversation-details-wrap > :first-child > .header-actions-wrap {
    width:auto;justify-content:flex-end;
  }
}
body.nowi-workspace-v2 .conversation-panel {
  background-color:var(--nw-paper)!important;
  background-image:radial-gradient(circle,#dccdd3 .6px,transparent .8px)!important;
  background-size:28px 28px!important;
}
body.dark.nowi-workspace-v2 .conversation-panel {
  background-image:radial-gradient(circle,#382b32 .6px,transparent .8px)!important;
}
body.nowi-workspace-v2 .conversation-panel :is(.left-bubble,.right-bubble)[data-bubble-name]:not([data-bubble-name=email]) {
  position:relative;color:var(--nw-ink);border-radius:0 10px 10px 10px;
  padding:10px 12px;font-size:14px;line-height:1.65;
}
body.nowi-workspace-v2 .conversation-panel .left-bubble:is(.bg-n-slate-4,.bg-transparent) {
  background:var(--nw-surface)!important;box-shadow:0 1px 1px #0000000c;
}
body.nowi-workspace-v2 .conversation-panel .right-bubble:is(.bg-n-solid-blue,.bg-transparent) {
  background:var(--nw-selected)!important;border-radius:10px 0 10px 10px;
}
/* Notas privadas, erros, alertas e e-mails preservam a semântica nativa. */
body.nowi-workspace-v2 .conversation-panel .nowi-group-header {gap:7px;line-height:1.5;margin-bottom:5px}
body.nowi-workspace-v2 :is(.conversation-panel,.reply-editor) .nowi-group-name {font-size:13px;font-weight:700;line-height:1.5}
body.nowi-workspace-v2 :is(.conversation-panel,.reply-editor) .nowi-group-phone {font-size:11px;color:var(--nw-muted);line-height:1.5}
body.nowi-workspace-v2 .conversation-panel .nowi-quote-v2 {
  border-inline-start:3px solid var(--nowi-quote-color,var(--nw-wine));
  background:var(--nw-soft)!important;border-radius:5px;padding:8px 10px;
  margin:0 0 10px;color:var(--nw-muted);font-size:12px;line-height:1.5;
}
body.nowi-workspace-v2 .conversation-panel .nowi-quote-v2 .nowi-group-name {font-size:12px}
body.nowi-workspace-v2 .conversation-panel .nowi-message-meta {
  position:absolute;top:100%;inset-inline-end:2px;
  width:max-content;max-width:100%;margin:4px 0 0!important;
  font-size:11px!important;line-height:16px;justify-content:flex-end;
  color:var(--nw-muted)!important;white-space:nowrap;
}
body.nowi-workspace-v2 .conversation-panel .message-bubble-container:has(.nowi-message-meta) {margin-bottom:28px}
body.nowi-workspace-v2 .nowi-text-mention {color:var(--nowi-mention-color,var(--nw-wine));font-weight:600}
body.nowi-workspace-v2 .reply-box {background:var(--nw-surface);border-color:var(--nw-line);box-shadow:none}
body.nowi-workspace-v2 .resizable-editor-wrapper {border-color:var(--nw-line)}
body.nowi-workspace-v2 .resolve-actions > .nowi-resolve-green {outline-color:transparent}
body.nowi-workspace-v2 .resolve-actions > .nowi-resolve-green > button {
  background:#188245!important;color:#fff!important;-webkit-text-fill-color:#fff!important;
}
body.dark.nowi-workspace-v2 .resolve-actions > .nowi-resolve-green > button {
  background:#276e45!important;color:#fff!important;-webkit-text-fill-color:#fff!important;
}
/* Player nativo: mesma ordem/eventos, nova hierarquia pelo grid CSS. */
body.nowi-workspace-v2 .conversation-panel .nowi-audio-bubble.left-bubble {background:var(--nw-audio)!important}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-bubble.right-bubble.bg-n-solid-blue,
body.nowi-workspace-v2 .conversation-panel .nowi-audio-bubble.right-bubble.bg-transparent {background:var(--nw-audio-sent)!important}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-player {
  background:transparent!important;border:0!important;border-radius:0!important;
  padding:3px 0 1px!important;color:var(--nw-ink)!important;box-shadow:none!important;
  width:100%;min-width:0;
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row {
  display:grid;grid-template-columns:28px minmax(26px,1fr) auto 28px 26px 26px;
  gap:7px;width:100%;align-items:center;min-width:0;
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button {
  width:26px;height:28px;min-width:0;padding:4px;border:0;border-radius:6px;
  display:grid;place-content:center;background:transparent!important;color:var(--nw-muted)!important;
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:hover:enabled {background:var(--nw-control)!important}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:first-child {
  grid-column:1;grid-row:1;width:28px;border-radius:50%;padding:5px;
  background:var(--nw-control)!important;color:var(--nw-ink)!important;
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:first-child > :is(span,svg) {width:18px;height:18px}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > .tabular-nums {
  grid-column:3;grid-row:1;font-size:11px;color:var(--nw-muted);white-space:nowrap;
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > div:has(input[type=range]) {
  grid-column:2;grid-row:1;min-width:0;padding:0;display:flex;align-items:center;
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:nth-of-type(2) {grid-column:4;grid-row:1}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:nth-of-type(3) {grid-column:5;grid-row:1}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:nth-of-type(4) {grid-column:6;grid-row:1}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button span {font-size:11px;color:inherit!important}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row input[type=range] {
  appearance:none;-webkit-appearance:none;width:100%;min-width:26px;height:22px;
  padding:0;border:0;background:transparent!important;color:var(--nw-fill);accent-color:var(--nw-fill);
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row input[type=range]::-webkit-slider-runnable-track {
  height:4px;border:0;border-radius:3px;
  background:linear-gradient(to right,var(--nw-fill) 0 var(--nw-audio-position,0%),var(--nw-track) var(--nw-audio-position,0%) 100%);
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row input[type=range]::-webkit-slider-thumb {
  appearance:none;-webkit-appearance:none;width:8px;height:8px;margin-top:-2px;
  border:0;border-radius:50%;background:var(--nw-fill);box-shadow:none;
}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row input[type=range]::-moz-range-track {height:4px;border:0;border-radius:3px;background:var(--nw-track)}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row input[type=range]::-moz-range-progress {height:4px;border-radius:3px;background:var(--nw-fill)}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row input[type=range]::-moz-range-thumb {width:8px;height:8px;border:0;border-radius:50%;background:var(--nw-fill)}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-player > .break-words {background:var(--nw-soft)!important;color:var(--nw-ink)!important}
body.nowi-workspace-v2 .conversation-panel .nowi-audio-row :is(button,input):focus-visible {outline:2px solid var(--nw-wine);outline-offset:2px}
@media(max-width:767px) {
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row {
    grid-template-columns:28px minmax(26px,1fr) auto auto auto;gap:5px;
  }
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > .tabular-nums {grid-column:3/6;grid-row:1}
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:nth-of-type(2) {grid-column:3;grid-row:2}
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:nth-of-type(3) {grid-column:4;grid-row:2}
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button:nth-of-type(4) {grid-column:5;grid-row:2}
}
@media(pointer:coarse) {
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row {grid-template-columns:44px minmax(26px,1fr) auto 44px 44px 44px;gap:3px}
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row > button {min-width:44px;min-height:44px}
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row input[type=range] {height:44px}
}
@media(pointer:coarse) and (max-width:767px) {
  body.nowi-workspace-v2 .conversation-panel .nowi-audio-row {grid-template-columns:44px minmax(26px,1fr) 44px 44px 44px}
}

/* Lista aprovada: canal fino acima, autor/resumo abaixo, dois tempos à direita.
 * display:contents permite posicionar filhos sem mover os nós do Vue. */
body.nowi-workspace-v2 .conversation.nowi-list-card {
  display:grid;grid-template-columns:32px minmax(0,1fr) 68px;
  column-gap:10px;row-gap:4px;align-items:center;padding:12px 10px;
}
body.nowi-workspace-v2 .conversation.nowi-list-card > div:first-child:not(.border-line) {
  grid-column:1;grid-row:1/4;align-self:center;
}
body.nowi-workspace-v2 .conversation.nowi-list-card > div:first-child [class~="group/avatar"] {margin-top:0!important}
body.nowi-workspace-v2 .conversation.nowi-list-card > .border-line {display:contents}
body.nowi-workspace-v2 .conversation.nowi-list-card > .border-line > .flex:has(.nowi-list-inbox) {
  grid-column:2;grid-row:1;margin:0!important;min-width:0;flex-wrap:wrap;
}
body.nowi-workspace-v2 .conversation.nowi-list-card .nowi-list-inbox {
  flex:0 0 100%;width:100%;max-width:100%;height:16px;min-height:16px;padding:0 5px;margin:0;
  border-radius:2px;background:var(--nw-selected);color:var(--nw-wine);
  justify-content:flex-start;text-align:start;font-weight:600;line-height:16px;
}
body.nowi-workspace-v2 .conversation.nowi-list-card .nowi-list-inbox > span {font-size:11px;line-height:16px}
body.nowi-workspace-v2 .conversation.nowi-list-card .nowi-list-inbox > :first-child:not(.truncate) {color:inherit;width:10px;height:10px;flex:none;font-size:10px}
body.nowi-workspace-v2 .conversation.nowi-list-card .nowi-list-inbox + :empty {display:none}
body.nowi-workspace-v2 .conversation.nowi-list-card > .border-line > h4 {
  grid-column:2;grid-row:2;margin:0!important;padding:0!important;line-height:1.4;
}
body.nowi-workspace-v2 .conversation.nowi-list-card > .border-line > .overflow-hidden:not(h4) {
  grid-column:2;grid-row:3;margin:0!important;line-height:1.5;height:20px;
}
body.nowi-workspace-v2 .conversation.nowi-list-card > .border-line > .nowi-list-metadata {
  position:static!important;grid-column:3;grid-row:1/4;align-self:center;
  align-items:flex-start;margin:0!important;gap:4px;min-width:0;
}
body.nowi-workspace-v2 .conversation.nowi-list-card .nowi-list-clock {margin:0;line-height:1.4}
body.nowi-workspace-v2 .nowi-list-time-source {display:none!important}
body.nowi-workspace-v2 .nowi-list-times {display:flex;flex-direction:column;gap:8px;color:var(--nw-muted);font-size:11px;line-height:1.4}
body.nowi-workspace-v2 .nowi-list-time {display:flex;align-items:center;gap:5px;white-space:nowrap}
body.nowi-workspace-v2 .nowi-list-time > [aria-hidden] {display:inline-block;width:13px;height:13px;flex:none;color:var(--nw-wine)}
body.nowi-workspace-v2 .conversation.nowi-list-card .nowi-group-name {color:var(--nowi-sender-color,var(--nw-wine))}
body.nowi-workspace-v2 .conversation.nowi-list-card > .border-line > :not(h4):not(.flex):not(.overflow-hidden):not(.nowi-list-metadata) {grid-column:2;grid-row:4}
body.nowi-workspace-v2 .conversation.nowi-list-card > .border-line > .flex:not(:has(.nowi-list-inbox)):not(.nowi-list-metadata) {grid-column:2;grid-row:4}
body.nowi-workspace-v2 .conversation.nowi-list-card.nowi-list-no-inbox > .border-line > h4 {grid-row:1}
body.nowi-workspace-v2 .conversation.nowi-list-card.nowi-list-no-inbox > .border-line > .overflow-hidden:not(h4) {grid-row:2}
body.nowi-workspace-v2 .conversation.nowi-list-card.nowi-list-no-inbox > .border-line > .flex:not(.nowi-list-metadata) {grid-column:2;grid-row:3}